ANNEX 1: RATES FOR USE OF THE SERVICES WITH THE PLENITUDE ON THE ROAD APP

This document, attached to the General Conditions that regulate use of the Services provided to its  customers by BE CHARGE S.R.L. ("BE CHARGE" or "BEC") through the App, describes and governs  the various rates ("Rates") for use of the electric vehicle Charging Service ("Charging Service") at  public charging stations owned by BEC ("Plenitude On the Road Charging Stations") or third-party  operators that are compatible ("Third-party Charging Stations", collectively Plenitude On the Road Charging Stations and Third-party Charging Stations, "Charging Stations"), which the Customer can  access using the App or the associated RFID card. 

1. DEFINITIONS 

1.1. In this document, unless otherwise defined, terms and expressions indicated with capital letters  shall have the meaning attributed to them within the General Conditions of which this document is  an Annex and an integral and substantive part. 

2. Charging Service RATES 

2.1. Use of the Charging Service is paid for based on the Rate chosen by the Customer. This fee is  all-inclusive, and therefore includes all charges relating to use of the Service by the Customer and  any taxes required by law. 

3. PAY PER USE RATE

3.1. The pay per use rate is the price in euro (or other currency) per kWh applied to the Customer  for use of the Charging Service at the Charging Stations ("Pay per use Rate"). 

3.2. The amount charged to the Customer to use the Charging Service is calculated by multiplying  the kWh for the Pay per use Rate published in the App for the Charging Station chosen by the  Customer. The Pay per use Rate may vary depending on the type of charging point chosen by the  Customer from the various options, i.e. Quick (AC), Fast (DC), Fast+ (DC) and Ultrafast (DC) and by  the operator of the Charging Service in the case of Third-party Charging Stations. 

3.3. The Pay per use Rate applied for the use of the Charging Service may differ, depending on the  Charging Station chosen by the Customer from those available in the App. Note that the Pay per use  Rates applied for use of the Charging Service at Third-party Charging Stations are in any case defined  by BE CHARGE. The amount could differ i) from the Pay per use Rate applied for use of the Charging  Service at Plenitude On the Road Charging Stations, and ii) from rates applied by other operators at  their Charging Stations. 

4. Changes to Rates 

4.1 BE CHARGE reserves the right to update, supplement and/or amend this document when there  are reasonable grounds, including: (a) reasons of public interest and/or security; (b) compliance with  legal and/or regulatory obligations; (c) legal and/or regulatory changes; (d) the implementation of  technical updates and improvements to the Services and the App, including any technical updates  to the App; (e) improvements and changes to the Services; (f) the design and creation of new  services by BE CHARGE; (g) technical, organisational and/or commercial reasons for changes without  which BE CHARGE would be unable to continue providing the Services covered by these General  Conditions; and (h) changes in market conditions and the economic/commercial assumptions on  which the conditions for provision of the Charging Service were based. 

4.2 Updates to this document will be communicated 14 (fourteen) days ("Notice Period") in advance  on the website https://eniplenitude.eu/e-mobility/terms-and-conditions and in the App, and  notified directly to the Customer at the email address provided by the same when registering with  and/or joining the Service. 

5. BILLING frequency 

5.1. For recharges using the PAY PER USE Rate, the invoice is issued and sent to the Customer at the  end of each charging session, and includes the charges due for the Charging Service and any extra  costs due for the payment of penalties further to article 5.5 of the General Conditions of Contract.

5.2. The payment method is specific to each profile linked to the account. For all customers, the  payment method associated with their account at the time of joining the Service or, in any case, the  one indicated in the Customer's profile is the normal method of payment for the Service. See article  6.4 of the General Conditions for details. 

5.3. Details of the Rates will be made available in the relevant section of the App. Customers can  change the Rate for each profile linked to the account in this same section without cost or constraint.