PLENITUDE ON THE ROAD APP

Download Plenitude On the Road app and fill up with energy wherever you are.

One app, many benefits. We’re by your side, even when you’re not at home.

The Be Charge website and app are being refurbished and will become Plenitude On the Road. Mobility services will continue to be provided by Be Charge S.r.l.

Our energy is your energy.

Charging your electric vehicle in Europe is quick and easy thanks to our network of charging stations. It includes more than 20.000 charging points operated by Be Charge.

  • >20.000 charging points
    installed
    *

    operational and still awaiting connection to the network.

    *in july 2024

  • 40.000 charging points
    by 2027

    to expand the network in Italy and Europe.

  • >400.000 charging points
    can be used from the app

    managed by Be Charge and by other global operators.

OUR CHARGING POINTS

We are constantly evolving in Italy and throughout Europe

Thanks to a number of interoperability agreements, we are constantly growing and working with many partners to offer you the most efficient network on the market with more than 400.000 charging points.

Use the app in four taps

  • Find the network of charging points with a tap.

    Go to the Explore section and find your nearest charging point.

  • Use filters to choose the right charging point for you.

    We have a number of options available. You can choose the right charging point for your needs and reserve it.

  • Start charging your electric vehicle.

    Charging your vehicle is quick and easy. With our app you can do it in a few steps.

  • You’ve everything you need in the app.

    You can monitor your charging session in real time in the Activity section of the app and manage your billing history.

A network of benefits

  • We know what you need

    To charge your electric vehicle, you can choose whichever payment method you want. 

  • We’re always by your side

    Plenitude’s call centre is available 24/7 to offer immediate support if you should need us. Alternatively, go to the Support section of Plenitude’s On the Road app to find all the information you need and the answers to your questions, or you can report any problems you encounter when you’re charging.

     

Find out about our tariffs and some of our payment methods.

  • Pay for what you charge

    Pay Per Use tariffs are also available abroad

    • AC up to 22kW, DC up to 75kW and over 75kW

    EUR 0.65/kWh AC up to 22kW

    In Italy

  • Use prepaid card whenever you want1

    Card

    • To use your CARD, choose your wallet as your payment method when you start each charge.

    Starting from EUR 50

    Real card value EUR 53

Scan the QR code with your smartphone to download Plenitude On the Road app

Start filling up with energy.

Scan here with your phone's camera to download the mobile app

You will also find it in the main online stores:

Want to know more?

Do you have any questions? Have a look at our FAQs to find the right solution.

  • Each icon gives you information on a charging station and its status.

    Dark blue icon with Plenitude’s On the Road logo: the charging station is in a public area and is managed directly by Plenitude. These stations can be accessed 24 hours a day.

    White icon with Plenitude’s On the Road logo: the charging station is hosted in a privately-owned structure. You must contact the host structure to access it. These stations are also managed directly by Plenitude.

    Grey icon: the charging station is managed by another operator, but you can charge here from Plenitude’s On the Road app.

    Light blue icon: shows the charging station you are currently using.


    The status of the charging station is shown by the colour of the dot.

    Green: FREE You can start charging because the station is free.

    Red: OCCUPIED You can’t charge here because the station is occupied or broken.


    A dot with a lightning bolt shows each charging station’s power rating:

    One bolt: Fast charging station.

    Two bolts: Ultrafast charging station.


    WARNING: Some charging stations may have exclusive access or time-limited access. Check the app to see the access conditions shown on the charging station’s information sheet.

     

  • Firstly, you have to choose a charging station on the map. Once you arrive, choose which charging socket you want and start charging from the app using the ‘Swipe to charge’ button. Alternatively, you can start charging by tapping your RFID card on the reader on the charging point.
    If you have problems when you’re charging, we’re always available to help you.

  • To stop charging, go to the charging monitor screen and use the ‘Swipe to stop’ button. Alternatively, you can stop charging by tapping your RFID card on the reader on the charging point.
    You can stop charging at any point, even if your vehicle’s battery isn’t at 100%.
    Remember, you should first remove your cable from the charging station, then from your vehicle. If you remove your cable from your vehicle first, charging will finish but the cable may remain locked into the charging station’s socket.
    If you have problems stopping a charging session, we’re always available to help you.

  • Your electric vehicle’s charging time depends on the charging station’s power rating, the type of vehicle you have, your vehicle’s battery capacity (i.e., its capacity expressed in kWh), and the on-board charger and cable used. The time required for a complete charge can vary greatly. Your vehicle’s user manual will give you more information on its charging time.

  • Our Quick charging stations are equipped with Type 2 sockets that meet European standards for public charging stations (IEC 61851-1 and 62196-2). At out Fast and Ultra Fast charging stations, in addition to Type 2 sockets we also have CHAdeMO and CCS2 sockets.
    This ensures that you can charge any electric or hybrid vehicle that has a Type 2 plug that meets European standards.
    The maximum power available at
    Plenitude’s On the Road AC charging stations is 22kW, whilst our Fast DC stations offer up to 150kW of power and our Ultrafast DC stations provide over 150kW of power.
    The actual power provided depends on what kind of electric vehicle you have. More specifically, it depends on the maximum power allowed by your vehicle’s on-board charger.

     

  • If you’ve removed your cable from your vehicle, but you can’t remove it from the charging station, try to restart charging and stop it again.
    If the problems persists, please contact our assistance service.

  • Yes. Your vehicle will just absorb the power from the charging point that it can handle.

  1. Available only if you select Italy or the Republic of San Marino as your main charging country and at charging stations located in Italy and San Marino.

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