TERMS AND CONDITIONS

(Version in force as of 18th September 2025)

The following Terms and Conditions apply to the use by users of all services, identified and described in the paragraph “Identification of Services” below. The services are offered by Plenitude On The Road S.r.l., a company subject to the direction and coordination of ENI S.p.A., with registered office in Via Carlo Bo 11, 20143 Milano, Tax Code and VAT 09957510960 (hereinafter "POTR").

The website, identified by the URL www.eniplenitude.eu (the "Website"), is owned by Plenitude S.p.A. Società Benefit, a company subject to the direction and coordination of ENI S.p.A., with registered office in via Giovanni Lorenzini 4, 20139 Milano (MI), Companies' Register of Milano-Monza-Brianza-Lodi, Tax Code and VAT No. 12300020158, R.E.A. Milan No. 1544762 ("Plenitude").

Acceptance of the following Terms and Conditions constitutes the conclusion of a contract ("Contract") between POTR and the user and is a necessary condition for access to the Website and the use of its related services. By accessing or using the Website or any of its features or services, the user confirms that they have read and accepted this document containing the Terms and Conditions.

Identification of Services

The services accessible through the Website include informational content (texts, articles etc), multimedia content (photos, images, infographics and maps, videos), and interactive content (interactive tools, fillable forms, internal search engine, QR codes, content sharing functions, external links, document downloads).

The list of services indicated may not be exhaustive, and POTR may at any time expand or reduce the range of services listed above, by providing notice to users via the Website. In such cases, these Terms and Conditions shall also apply to all future services, as and when identified (the "Services").

Provision of Services

Even though the Services are made available without any payment being requested by POTR, the following is acknowledged:

• POTR may at any time suspend or permanently interrupt the provision of the Services, in whole or in part; Use of the Services is at the user’s sole risk and responsibility;
• The Services are provided free of charge, in the condition in which they are found, with no promise or guarantee of the validity or accuracy of the content or the continuity of the service;
• POTR does not guarantee that the Services will meet the user’s specific requirements, or that they will be uninterrupted, fit for purpose, secure, or error-free, nor does it provide any guarantee regarding the results expected, desired, or obtained through the use of the Services;
• The Services provided by POTR do not include those related to telecommunications (including packet-switched data transmission Services); the acquisition of such telecommunications services must be made independently by the user;
• The Services may not be supported by some of the commercially available browsers and/or operating systems or some versions of the same. It is therefore the user's responsibility to identify the correct combination of software and hardware that enables proper use of the Services.

Changes to the Terms and Conditions

POTR reserves the right to change these Terms and Conditions at any time, as well as to modify, supplement and/or discontinue one or more of the components, features, or functions of the Services, for legitimate reasons (such as optimisation and improvement of the Services, exceptional developments, compliance with legislative or regulatory changes, the need to address security issues, or newly arisen technical or economic requirements).

The user expressly authorises POTR to send to the email address provided any changes to the Terms and Conditions and any special conditions, which shall constitute the full set of contractual terms governing the provision of the Services. The user must retain a copy of the Terms and Conditions and of any subsequent changes that may be made to them. The use of even one single Service shall be deemed as confirmation of the user’s acceptance of the Terms and Conditions, of any special conditions, and of any subsequent changes

Intellectual and industrial property rights in relation to the Website Services

All intellectual and industrial property rights, including but not limited to: inventions, utility models, industrial designs and models, trademarks, trade names, geographical indications and trade secrets, works protected by copyright (in particular, computer programs) and rights related to copyright (especially databases), relating to the Services, the data and other materials originating from POTR or otherwise made available by POTR under these Terms and Conditions ("POTR intellectual and industrial property rights"), shall remain the property of or available to POTR.

Any reproduction, distribution, or other use of POTR’s Services, materials or data, and of the related intellectual and industrial property rights, including use within artificial intelligence systems, is prohibited without the prior written consent of POTR, except where otherwise provided for in these Terms and Conditions or permitted by law. To the extent permitted by law, POTR accepts no liability for any use made by users of the Services, materials, data, or the related Intellectual and Industrial Property Rights.

The databases on which the Services are based (hereinafter the "Databases"), as well as the contents of the Website, are protected by copyright pursuant to Law No. 633 of 22 April 1941, as subsequently amended (hereinafter "Italian Copyright Law"). The Databases are also the result of substantial investments made by POTR, and are therefore additionally protected under Articles 102-bis and 102-ter of Italian Copyright Law. For the purposes of such protection, the only permitted use of the Databases is that which is carried out in accordance with these Terms and Conditions. Under no circumstances shall these Terms and Conditions be interpreted as granting users the right to extract or reuse the whole or a substantial part of the data. It is further specified that all maps and geographical representations, regardless of how they appear on the Website, do not imply any position regarding the sovereignty of any territory, the delimitation of international borders and the naming of territories, cities or areas.

Prohibition of the resale or commercial use of the Services

Use of the Services is personal and non-transferable and is permitted solely by natural persons for strictly personal use and, in any case, not for the purpose of gain, profit, or any other economic benefit, except as expressly provided otherwise.

The following are prohibited:

• including content extracted through the use of the Services in works protected by copyright
• reproducing, publishing, distributing, storing in databases, translating, adapting, duplicating, copying, selling, framing, deep linking, reselling or otherwise exploiting, for commercial purposes or for gain or profit, the Services in any of their parts or any content extracted from the Databases, as well as the use of or access to the Services.

All multimedia content on this Website, including images and videos, is protected by copyright and may not be used, copied, modified, or distributed by third parties without prior written authorisation.

Denial of access to and use of the Website

POTR reserves the right to deny the user access to the Website or to any of its features and/or to prevent use of the Services in cases of abnormal use, including but not limited to violations of these Terms and Conditions, and in particular the provisions set out in Articles "Intellectual and industrial property rights in relation to the Website Services" and "Prohibition of the resale or commercial use of the Services," without incurring any liability towards the user.

Links

POTR may provide links to third-party websites or to other Internet resources. It is acknowledged and agreed that POTR has no control over the content of such websites and, acting solely as a third party, accepts no responsibility for the content and/or material, including advertising material, published on such websites or external resources, or for the products or services offered therein. Such products or services shall not be considered in any way as sponsored, shared, or supported by POTR, and the user therefore assumes full responsibility for any purchases made of such products or services.

Limitations of responsibility

Also in view of the fact that the Services are provided free of charge, POTR disclaims all responsibility for any claims relating to the inability to access the Website and/or use the Services. POTR accepts no responsibility for any damages, claims, or losses, whether direct or indirect, arising from the failure and/or malfunction of the user's or any third party’s electronic equipment, including Internet service providers, telephone and/or data connections not directly managed by POTR or by parties for whom POTR is responsible. POTR shall not be deemed in breach of its obligations, nor held liable, for:

• damages resulting from the non-performance of the Services due to incorrect or failed functioning of the electronic means of communication for reasons beyond its reasonably foreseeable control, including, but not limited to, fires, natural disasters, power failures, unavailability of telephone lines or other network service providers, malfunctioning of computers or other electronic devices, whether or not part of the Internet, or the malfunctioning of software installed by the user;
• consequences arising from the actions of others or of various individuals who have access to the Internet.

Rules of conduct and indemnity

Users may use the Services in good faith and with fairness, in particular:

• exclusively for lawful purposes and in compliance with applicable laws, customs and practices, and the rules of diligence, without infringing the rights of third parties;
• in accordance with regulations on data protection, intellectual and industrial property, cybercrime and telecommunications;
• accepting responsibility for the content of messages and texts sent via the Services, and holding POTR, its employees, partners and affiliated entities harmless from any damage claims or actions for compensation;
• undertaking to reimburse POTR for any costs arising from claims or legal actions by third parties caused by the use of the Services by users or by persons authorised to access them.

Any information and/or material provided to POTR via the Website shall not be considered confidential. Therefore, no obligation shall arise for POTR with respect to such information and/or material. POTR reserves the right to use such information and/or material in any manner it deems appropriate.

Applicable law and jurisdiction

These Terms and Conditions are governed by Italian law. Should any provision be deemed invalid, void and/or otherwise unenforceable under applicable legal provisions, the remaining provisions shall nonetheless remain fully valid and effective.

In accordance with applicable law, any dispute involving POTR arising from access to and/or use of the Services or the Website, or from a breach of these Terms and Conditions, shall fall under the exclusive jurisdiction of the Court of Milan, except where the user qualifies as a consumer pursuant to Legislative Decree No. 206/2005 as amended, in which case the competent court shall be that of the user’s place of residence or temporary address.