Difficulty accessing content
If you experience difficulties accessing content or notice issues related to compliance with accessibility principles, please contact us at: accessibilita@eniplenitude.com.
Accessibility
What is meant by accessibility?
Website accessibility means ensuring that a website can be used by everyone, without difficulty, by providing easy access to all content and services offered.
To achieve this objective, various barriers must be removed, including:
The accessibility statement and Eni Plenitude’s approach
Eni Plenitude is committed, in accordance with Law No. 4 of 9 January 2004, to making its services and digital channels accessible to all users, in compliance with accessibility and inclusion guidelines.
To this end, a progressive review process is currently underway to identify and correct any accessibility issues.
For further details on the initiatives undertaken, you can download the accessibility statements below:
- Accessibility Statement for Plenitude On The Road (PDF format)
How to navigate the website using keyboard shortcuts
Activating keyboard shortcuts
- Microsoft Edge, Google Chrome and Opera: press Alt + [access key].
- Mozilla Firefox: press Alt + Shift + [access key].
- Printing a page: no need to press Alt; use the key combination shown in the table.
Once activated, accessibility tools remain available on every website visited, without affecting image display.
Keyboard shortcuts available on Plenitude
| Function | Access key / Key combination |
|---|---|
| Print page | CTRL+P |
| Go to top of the page | T |
Note: if your access key is a number, use the numeric keys at the top of the keyboard, not those on the numeric keypad.
How to customise navigation settings
Learn how to customise your browser’s navigation settings to suit your needs.
You can change fonts, text sizes and colours, or simplify keyboard navigation: each browser offers options to make the online experience more comfortable and accessible.
Below are instructions for the four most commonly used browsers.
Google Chrome
Keyboard navigation
- Enable keyboard navigation by typing chrome://settings/accessibility in the address bar.
- Use Tab or Shift + Tab to move between interactive elements.
Changing fonts and text size
- Go to Menu > Settings > Appearance, or type chrome://settings/appearance.
- Adjust Font size and Page zoom to customise the display according to your needs.
Customising colours and contrast
- Use extensions such as Color Enhancer, or enable Dark Mode at chrome://settings/theme.
- For higher contrast, enable the Force Dark Mode feature at chrome://flags.
Bookmarks Bar
- Go to Menu > Settings > Appearance > Show Bookmarks Bar to enable or disable it.
- You can customise bookmarks to quickly access your most frequently visited websites.
Zoom and Reader Mode
- Page zoom: use Ctrl + or Ctrl – to increase or decrease the page size.
- Reader Mode: install an extension such as Reader View to enable a simplified, distraction-free reading experience.
Additional resources
For further options and support, please refer to the official Chrome documentation: Google Chrome Help.
Microsoft Edge
Keyboard navigation
- Use Tab or Shift + Tab to move between elements such as links, images, menus and frames.
- You can navigate the entire website without using a mouse, relying solely on the keyboard.
Changing fonts and text size
- Go to Settings > Appearance.
- Adjust font size and font style to adapt the text to your needs.
- Set the global zoom level under Settings > Appearance > Zoom.
Customising colours and contrast
- Microsoft Edge supports High Contrast mode. To enable this feature, go to Windows Settings > Accessibility > High Contrast.
- You can also use dark or light themes by navigating to Settings > Appearance.
Bookmarks Bar
- You can enable or disable the Bookmarks Bar under Settings > Appearance > Show favourites bar.
- Configure whether favourites are displayed always, never, or only on a new tab.
Zoom and Reader Mode
- Page zoom: use Ctrl + or Ctrl – to increase or decrease the page content.
- Reader Mode: click the book icon in the address bar to enable distraction-free reading.
Additional resources
For further options and guidance, please visit the official Microsoft Edge support page: Microsoft Edge Help.
Firefox
Keyboard navigation
- Use Tab or Shift + Tab to move between interactive elements on the page (links, buttons and forms).
- You can enable additional accessibility options by going to Menu > Settings > Accessibility.
Changing fonts and text size
- Go to Menu > Settings > General > Language and Appearance > Fonts and Colours.
- Customise font style and font size.
- Click Advanced for options such as overriding fonts defined by web pages.
Customising colours and contrast
- Go to Menu > Settings > General > Language and Appearance > Fonts and Colours, then click Colours.
- Change colours for Text, Background, Visited links and Unvisited links.
- To apply your settings, deselect Allow pages to choose their own colours instead of your selections.
Bookmarks Bar
- Go to Menu > Customize Toolbar.
- You can choose to display the Bookmarks Bar always, only on new tabs, or disable it.
Zoom and Reader Mode
- Page zoom: use Ctrl + or Ctrl – to zoom in or out.
- Reader Mode: click the book icon in the address bar to switch to a simplified reading view.
Additional resources
For further information, consult the Firefox Help menu or visit the official website: Mozilla Firefox Support.
Safari
Keyboard navigation
- Go to Safari > Preferences > Advanced and enable Press Tab to highlight each item on a webpage.
- Use Tab or Shift + Tab to move between page elements.
Changing fonts and text size
- Go to Safari > Preferences > Advanced.
- Enable Never use font sizes smaller than and set a minimum size.
Customising colours and contrast
- Use Dark Mode or enable High Contrast through macOS system settings under Accessibility > Display.
- Safari inherits these settings from the operating system.
Favourites Bar
- Go to View > Show Favourites Bar to enable or disable it.
- You can configure it to display your most frequently used favourites.
Zoom and Reader Mode
- Page zoom: use Cmd + or Cmd – to zoom in or out.
- Reader Mode: click the AA icon in the address bar to activate distraction-free reading.
Additional resources
For more information, visit Apple’s official website: Safari Support.